Terms of Service

Effective date: September 6, 2026

These Terms of Service govern your use of mainstreetbusinessworks.com and your purchase of services from MainStreet Business Works, a service of Finkel Enterprises LLC (“MainStreet Business Works,” “we,” “us,” or “our”).

By using this website, purchasing a service, or authorizing us to begin work, you agree to these terms.

Our Services

MainStreet Business Works provides business support, systems, workflow, automation, consulting, implementation, and related services. The specific work included in your purchase is described on the applicable product page, order confirmation, proposal, or written agreement.

Services outside the purchased scope may require a separate agreement or additional payment.

Orders and Payment

Prices are displayed in U.S. dollars unless otherwise stated. Payment is due according to the terms shown at checkout or in a written proposal.

You agree to provide complete and accurate billing, contact, and project information. We may delay or decline work when payment is incomplete, information is missing, or a request falls outside the purchased service.

Client Intake and Responsibilities

You agree to provide the information, materials, access, feedback, and approvals reasonably needed to complete your project.

Please do not send passwords, complete payment-card details, Social Security numbers, or other sensitive credentials through our website forms or ordinary email. When account access is necessary, we will arrange an appropriate method.

Project schedules may be affected when required information, access, feedback, or approvals are delayed.

Project Timing

Any completion date or turnaround time is an estimate unless we explicitly agree to a fixed deadline in writing.

We are not responsible for delays caused by incomplete information, delayed client responses, third-party platforms, service interruptions, events outside our reasonable control, or changes to the original scope.

Revisions and Changes

Your purchase includes only the revisions or support described in the applicable service description or written agreement.

Requests that materially change the project’s goals, requirements, deliverables, or scope may require an additional fee and revised completion date. We will notify you before beginning separately billable work.

Third-Party Services

Our work may involve third-party platforms, software, hosting providers, payment processors, automation tools, or other services.

Third-party services are governed by their own terms, pricing, availability, and privacy practices. We do not control and are not responsible for changes, outages, limitations, security incidents, or discontinued features involving those services.

Unless expressly included in your purchase, third-party subscriptions, licenses, advertising expenses, and usage fees are the client’s responsibility.

Cancellations and Refunds

You may request cancellation before work begins. If we approve the cancellation, we will refund the amount paid, less any non-refundable processing fees or third-party expenses already incurred.

Once work has begun, any refund will be limited to the unearned portion of the purchase price, determined according to the work completed, time committed, expenses incurred, and deliverables provided.

Completed services, delivered work, digital files, third-party expenses, and amounts earned for work already performed are non-refundable.

Nothing in this policy limits any rights that cannot legally be waived.

Intellectual Property

After full payment, you may use final deliverables created specifically for you for their intended business purpose.

MainStreet Business Works retains ownership of its pre-existing materials, processes, templates, methods, know-how, reusable components, and general skills. Any third-party materials remain subject to their applicable licenses.

Drafts, unused concepts, working files, and internal materials remain our property unless we agree otherwise in writing.

Client Materials

You retain ownership of materials you provide to us. You grant us permission to use those materials as reasonably necessary to provide the purchased services.

You represent that you have the right to provide and authorize the use of those materials and that they do not violate another party’s rights.

Confidentiality

We will use reasonable care when handling non-public business information you provide for a project. This obligation does not apply to information that is public, independently developed, lawfully received from another source, or required to be disclosed by law.

Results and Professional Advice

We aim to provide practical, useful work, but business outcomes depend on many factors outside our control. We do not guarantee specific revenue, savings, rankings, leads, sales, performance improvements, or other results.

Our services do not constitute legal, tax, accounting, investment, employment, cybersecurity, or other regulated professional advice. Consult an appropriately qualified professional when such advice is needed.

Limitation of Liability

To the fullest extent permitted by law, MainStreet Business Works and Finkel Enterprises LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, lost opportunities, or business interruption.

Our total liability arising from a purchased service will not exceed the amount you paid for the service giving rise to the claim.

Acceptable Use

You may not use this website or our services to violate the law, infringe another party’s rights, distribute malicious software, interfere with website operations, attempt unauthorized access, or engage in fraudulent or abusive conduct.

Governing Law

These terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law principles.

Before filing a legal claim, both parties agree to make a reasonable good-faith effort to resolve the dispute through direct communication.

Changes to These Terms

We may update these Terms of Service as our services or legal obligations change. The effective date at the top of this page will identify the latest revision.

Changes will apply prospectively and will not alter an existing written agreement unless the parties agree otherwise.

Contact Us

Questions about these terms may be submitted through the Contact page on this website.